BF88 Privacy Policy – Our Commitment to Protecting Your Personal Information

Introduction

Bf88 (bf88.im) is a trusted online betting and gaming platform in Bangladesh. Using our services requires you to provide certain personal information. We are fully committed to keeping that information private and secure.

This Privacy Policy explains what information bf88 collects, why it is collected, how it is stored, and with whom it is shared. By using the bf88.im website or mobile app, you are agreeing to this policy.

We believe transparency is paramount. There is nothing to hide about how we handle your data – our policy is to be fully open about it. bf88 treats user privacy as its highest priority.

What Data Is Collected?

Bf88 only collects information that is genuinely necessary to provide our services. We do not request or store excess or irrelevant data.

Registration & identity information

When opening a new account, bf88 collects the following information:

• Full name (as per national ID)
• Date of birth (for age verification)
• Email address
• Mobile number
• Residential Address
• National ID or passport number (for KYC verification)

Financial information

For deposits, withdrawals, and other financial transactions, bf88 collects:

• Mobile banking number (bKash, Nagad, Rocket)
• Bank account details (where applicable)
• Transaction history and amounts
• Date and time of deposits and withdrawals

Automatically Collected Information

Certain information is collected automatically when you use the bf88 website or app:

• IP address and device information
• Browser type and operating system
• Session duration & page visit data
• Logs of gaming and betting activity
• Cookies & Similar Tracking Technologies

Purpose of data use

Bf88 uses collected data only for specific, legitimate purposes. Here is a clear breakdown of how your information is used:

• For account registration and management
• For age and identity verification (KYC)
• To process financial transactions
• To prevent fraud and money laundering
• To provide you with customer support
• To send relevant promotions and offers (with your consent)
• For maintaining platform security and stability
• To meet legal and regulatory requirements
• For managing responsible gaming programs

Who is your information shared with?

Bf88 does not sell, rent, or share your information with any third party except for authorised purposes. Your data may be shared only in the limited circumstances described below:

Service Partners

Bf88 works with trusted technology partners — such as payment processors and game providers — who help operate the platform. These partners are bound by strict privacy policy terms and may only use your data to deliver the specific services they provide.

Legal obligations

Information may be disclosed pursuant to court orders, government investigations, or legal obligations. In such cases, bf88 acts in accordance with the law and endeavors to notify you wherever possible.

Fraud prevention

Certain information may be shared with regulatory authorities as part of Anti-Money Laundering (AML) and fraud prevention efforts.

Cookie Policy

Cookies are used when you visit the bf88 website. Cookies are small data files stored in your browser that help improve the site's functionality and your overall experience.

Cookie type

• Essential Cookies: Essential for maintaining login sessions and core site functionality.
• Functional cookies: To remember your language preferences and settings.
• Analytics cookies: Used to evaluate site performance – such as which pages you visit and how long you spend on them.
• Marketing cookies: To show relevant advertisements (only with your consent).

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

Data security measures

Bf88 uses industry-leading technology and practices to keep your data secure. Key highlights of our security measures:

• 256-bit SSL/TLS encryption – applied to all data transfers
• Encrypted database servers — secured with industry-leading firewall protection
• Regular security audits and penetration testing
• Restricted staff access – only authorized personnel can view your data
• Suspicious activity detection system active 24/7
• Two-factor authentication (2FA) for account security

Please note – no method of transmission over the internet can guarantee 100% security. You also play a role: keep your password strong, never share it, and stay cautious on public Wi-Fi.

How Long Is Your Data Retained?

Bf88 does not retain your data longer than necessary. Generally:

• While your account is active: All data is retained.
• After account closure: Financial records are retained for up to 5 years in accordance with legal obligations.
• Marketing communications information: You will be removed from our marketing list as soon as you opt out.
• Cookie data: Session cookies are deleted when you close your browser; persistent cookies expire within 30–365 days.

After the relevant period, unnecessary data is securely destroyed. bf88 never holds on to your information beyond what is required.

Your Rights

As a bf88 user, you have certain fundamental rights over your own data. We fully acknowledge and respect these rights.

• Right of Access

  You may request to know what information bf88 holds about you at any time. Data will be provided within 30 days of receiving your request.
• Right to Rectification

  If any of your information is incorrect, you may request a correction. We will make the necessary updates promptly.
• Right to Erasure

  When you close your account, you may request deletion of your data. However, certain information may need to be retained for a defined period due to legal obligations.
• Right to Object to Processing

  You can opt out of marketing communications at any time. Every email we send includes an unsubscribe link at the bottom.
• Right to data portability

  You have the right to receive a copy of your personal data in a machine-readable format.

Protection of minors

Bf88's services are intended for individuals aged 18 and above. We never knowingly collect personal information from minors.

Age is verified at the point of registration. If a minor attempts to open an account and this comes to our attention, the account will be closed immediately and all associated data will be deleted.

If you believe a minor is using bf88, please report it to support@bf88.im.

Policy changes

Bf88 may update this Privacy Policy from time to time. For any significant changes, we will notify you by email or through an in-platform notification.

The effective date of any updated policy will always be shown at the top of the page. Continued use of bf88 after changes take effect will be considered acceptance of the revised policy.

We recommend visiting this page regularly to stay up to date with any changes.

Contact Us

For any questions or concerns regarding this Privacy Policy, please contact the bf88 data privacy team:

• Email: support@bf88.im
• Live Chat: via the chat button on the bf88.im website
• Response time: within 24 hours on business days

We take all complaints seriously and are committed to resolving them within the specified timeframe.

Frequently Asked Questions